Director at Softtech Career Infosystem Pvt.Ltd.
Views:117 Applications:27 Rec. Actions:Recruiter Actions:4
Business Relationship Manager (4-7 yrs)
Billing background with BRM exposure .
Mid Level ( 4-7 yrs) who are developers on billing domain exposure.
Preferably BRM ( otherwise AMDOCS, DSCS as well)
BRM Developers can be from India and Bangladesh .
Role & Responsibilities :
- Ensuring customers priorities for new or changed products and services, in alignment with desired business outcomes, are effectively established and articulated.
- Ensuring conflicting stakeholder requirements are mediated appropriately.
- Handling stakeholders- complaints and escalations well through a sympathetic (yet formal) process.
- Tracking customer and technology trends that could impact customer perception and service provision.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
