Executive Search Professional at Strategic Talent Partner
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Business Manager - Sales - BPO (1-5 yrs)
Job Summary:
- Acting like a consultant to the clients and ensuring high level of client satisfaction through personalized solutions and issue resolutions
- Revenue maximization and achievement of business targets from clients by improving client Renewals and Upsells
- Taking ownership of teams of more than 20 executives and 3-4 Team Leads to drive client servicing
- Drive high quality service demonstrations to clients by team on video meetings
- Capturing key insights on client experience improvements through data analysis and RCAs to provide feedbacks on process and product improvements
- Implementation of new initiatives in team through direct training and audits
Knowledge :
- The candidate should have experience in client servicing and product selling
- The candidate should preferably have knowledge of selling customer solutions over calls/ video meetings.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
