Business Development Manager - BPO INDUSTRY

Management skills :

- Ability to follow instructions

- Cold Calling, developing and following outlined BD strategy

- Proactive and Adaptable

- Provide solutions

- Collaborate

Relevant Experience : 2 year

Mandatory requirement :

- Graduate

- Degree, Diploma, Certification in Sales and Marketing

- Need to mandatorily have BD experience in BPO Sales ( US )

Other skills :

- Excellent Communication Skills

- Should have strong research, sales and rapport building skills

Roles and responsibilities :

- Meet cold calling targets set daily, weekly, monthly

- Will have to be flexible with regards to specific geography ( Example - If catering to US client may work in US shifts and their time zones )

- Generate 12 LEADS per quarter

- Manage and lead the BD Team to generate strong pipeline of prospective business

- New revenue generation increase of US $300K per quarter

- Develop marketing and sales strategy for the company - geography, vertical, service specific

- Respond to RFP documents, at least 48 hours prior to the due date

- Train and develop AM and BD executives to meet and exceed lead generation targets (need to set a quarterly number here working backwards on the revenue target we have) by establishing appropriate review and control mechanisms

- Develop marketing collateral for Epicenter website, templates for reporting, dashboards, presentations, case studies, whitepapers and other material required for BD activities and board level reports

- Lead client con-calls as well as co-ordinate and manage client and prospect visits to the site

- Transition new projects right from contractual, pricing requirements to the first 30 days of operations

- Develop and adhere to organizations ISO and ISMS requirements

Technical skills :

- Excellent written and spoken English

- Ability to make cold calls to prospective clients

- Develop and tweak calling pitch to generate leads

- Good knowledge of MS Office

- Proficient with MS Power point and basic ability to build presentations, case studies and whitepapers

- Strong Relationship Management

- Excellent Business communication skills

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