HR at Burgundy Hospitality Pvt Ltd
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Burgundy Hospitality - Executive - Counter Retail Sales - Onitsuka Tiger (2-5 yrs)
Brand: Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with 20+ stores across India. The company partners with the best-in-class international luxury brands (Royce' Chocolate, Onitsuka Tiger, Provenance Gifts), so as to offer Indians a window to the finest food and lifestyle themes from across the world. The plan is to aggressively (yet astutely) scale out a portfolio of international brands in Pan India and the role of Customer Service Executive is crucial to this.
Company Website: https://www.bbcollective.co/
Brand Website: www.onitsukatiger.com
Job Description :
- Assisting the customer though the buying cycle
- Supporting retail operations, including cash, store operations, inventory management, reporting and merchandising
- Closing and opening of the store responsibly
- Driving store level sales
- Supporting the manager and team
- Managing store assets and equipment
- Maintaining in-store visual merchandise
- Providing feedback and on ground insights
Skills and Experience Desired:
- At least 2 years of experience in Retail sales
- Prior experience with an international fashion brand or a footwear brand
- Customer service orientation
- Comfortable in relevant computer applications
- Knowledge of customer service principles and practices
- Verbal and written communication skills - English
- Team player with good listening skills
- Ability to resolve customer concerns in a diplomatic manner
- Honest, mature and well-organized
- Willingness to work hard, take on a diverse mix of tasks and possess a positive, "can-do" attitude
Qualifications :
- Graduation (Any stream)
Reporting : Store Manager
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