Position Description :

- As a Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique to understand customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in the retail of luxury furniture.

Job Requirements :

1) Delivering an outstanding customer experience :

- Engage with customers to understand their furniture needs and provide recommendations that meet their requirements.

- Attending to walk-in customer inquiries.

- Promote sales of high-end furniture and lifestyle accessories.

- Guide customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.

- Respond to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.

- Build and maintain strong relationships with customers to foster loyalty and repeat business.

2) Sales and Business Development:

- Meet and exceed sales targets and KPIs set by the management.

- Proactively engage with customers to drive sales, build customer loyalty, and increase market share.

- Build a robust pipeline of potential customers and maintain an accurate customer database.

- Identify opportunities to cross-sell and up-sell products and services to customers.

- Maintain an up-to-date understanding of market trends, competitor activity, and industry developments to identify new growth opportunities.

3) Store Operations :

- Ensure that the store is well presented, and the products are displayed attractively and prominently.

- Maintain accurate inventory records and ensure the store is adequately stocked.

- Ensure that the store is clean, tidy, and meets health and safety standards.

- Provide feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.

Qualifications & Skills :

- The candidate should be an architecture graduate or have an interior design degree.

- 2+ years of experience in retail sales, preferably in the luxury furniture industry.

-Excellent verbal and written communication skills.

- Strong sales and negotiation skills.

- Demonstrated ability to build and maintain strong customer relationships.

- Ability to work independently and as part of a team.

- Strong organizational skills and attention to detail for tracking information in MIS

Reporting To : Boutique Manager

Location : Prabhadevi, Mumbai

About us :

- Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts, Papabubble - an artistic, youth-oriented global candy brand and Ligne Roset - a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.