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13/06 Bindu
Senior HR at Brick & Bolt

Views:108 Applications:42 Rec. Actions:Recruiter Actions:1

Brick & Bolt - Lead - Inside Sales & Customer Operation (3-6 yrs)

Bangalore Job Code: 78580

Job Title: Lead Inside Sales & Customer Operation.

Responsibilities and Duties :

- Inside sales - Take the first customer call and resolve their technical & functional queries and move them forward in the conversion pipeline.

- Consistently outperform sales and revenue goals

- Customer Engagement and Operations - Manages Service Requests and make sure that customers are engaged through the life cycle of Service Request

- Process Oriented - Data-centric in approach and come up with the smart & efficient processes for amazing customer experience.

- Tracking - Tracks each service request and make sure that the related tasks are accomplished on time.

- Work with the Product team and provide the inputs to improve the interface, for better customer support and customer experience.

- Owning service requests and work on them end-to-end to convert them to the projects.

- Amazing communication skills

What you should have :

- Very high energy levels and do whatever it takes to creatively and effectively achieve your goals

- Experience and passion for engaging with customers, helping to create a culture that fosters perpetual improvement

- Clarity of thought and communication

- Past experience in customer engagement and inside/outside sales

- MBAs preferred.

- Past experience working in construction or real estate domain is a plus

Benefits:

- Work on one of a fastest-growing start-up with the potential to influence an enormous market and positively impact millions of people

- Collaborate with dynamic and passionate peers across the company, who will challenge and stimulate you every day

- Build and earn ownership of a key part of our business while working directly with the company's leadership team

- Competitive salary and benefits.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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