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16/11 Jahanvi Doshi
Proprietor at New Age HR LLP

Views:10 Applications:7 Rec. Actions:Recruiter Actions:0

Branch Relationship Manager - Sales & Customer Service - Bank (4-7 yrs)

Hyderabad/Metros Job Code: 300358

Responsibilities :

- To engage regularly with the Imperia customers as defined by the contact policy and provide a Consistent & ; Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.

- Profiling of customers in order to aid right cross-servicing of Bank products

- Accurate logging and resolution of complaints.

- Attrition control of customers.

- Regular interactions with the customers and proactively assessing customer needs.

- Deepening relationships by cross-selling & #39 sticky products& #39 like Demat, Bill Pay, Advisory etc.

- Ensure portfolio quality of relationship while racing considering eligibility.

- Monitor large amount movements and account closure from the deposit accounts.

- Ensure retention of customers

- Achievement of portfolio parameters

- Meet the defined objectives of the Portfolio managed by respective Imperia -VRM Sales

- Right, cross-sell of products basis profiling and engagement.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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