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04/11 Amrita Kumari
IT Recruiter at HNM Solutions

Views:26 Applications:8 Rec. Actions:Recruiter Actions:0

Branch Operations Manager - Customer Service - Bank (5-5 yrs)

Anywhere in India/Multiple Locations Job Code: 299158

Role : Branch Operations Manager

Location : East And West Godhwari, Vishakhapatnam, Batod, Ludh, Silvasa

Experience : 5 Yrs

Description :

Job Purpose :

- To head branch operations ensuring top of the line customer service and customer engagements

Functional Responsibilities :

- To ensure customer service standards are met and minimize customer complaints and escalations

- Deepen customer engagements and ensure revenue is maximized by cross sell and upsell

- Ensure smooth operations of the branch at all times

- Ensure branch adheres to the highest standards of compliance

- Ensure branch upkeep in terms of physical and IT infrastructure

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