- Responsible for digital consumer loan and digital account opening production.

- Collaborates with Lending, Digital Services, Operations and Training to enhance the user experience for both members and employees.

- Analyzes production data to provide recommendations for product enhancements, new product development and process improvements.

- Administers the account opening system and digital POS loan application software.

- Manages eLoan Officers to maximize productivity, efficiency, and the potential of the team.

- Remains up to date on current and emerging trends and technologies and how they can be incorporated into the overall strategy.

- Works with Operations, Lending, Sales and Marketing to develop and implement growth strategies and tactics, runs A/B tests to validate new growth ideas prior to scaling across all markets.

- Develops digital partnership with tech companies to drive growth through digital channels, managing internal and external project teams to implement a partnership strategy.

- Works with Compliance, Operations and Digital Banking staff to implement risk management measures and monitors systems for digital lending and deposit account opening processes.

- Coaches team to monitor digital applications for fraud indicators and follow reporting procedures for potential fraud activity.

Ideal Candidate :

- Minimum of three years- experience in digital product or channel management.

- Knowledge of lending and new account opening.

- Excellent verbal and written communication skills.

Preferences :

- Experience in digital banking or financial services.

- Experience with the following systems: ACTion, Symitar, and XpressAccounts.

- General understanding of VSC (Vehicle Service Plans), Debt Protection and GAP Insurance products.

How is this position currently impacted due to Covid?

- This employee will start their position remotely via home. We are consistently providing updates to employees on our return to the home office.

Your Team :

- This position will report to Kelly Chambers, Chief Marketing and Technology Officer.

- This team consists of the following team members:

- 2 eLoan Officers

- Should have good communication skills in English, Hindi, Tamil, local language

- Should have sales and team handling skills

location : kolar, hubli, gadag

Age: in between 35 - 40

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.