Branch Manager - Collections (1-2 yrs)
Smart Coin Team Leading Collection
- Knowledge of Local Language and local area
- Have completed Graduation degree.
- Willing to do Field work along with Team Members
Job Description : Branch Manager Collections
- Planning and executing collection program on a month on month basis to achieve collection efficiency target.
- Monitor the collections team performance periodically
- Devising appropriate collection route maps for the collection staff
- Intercede with the team Leader on behalf of the team and supervise the team with regards to all the areas concern to achieve collection target efficiency
- Contacting customers on regular basis for avoiding flow of the case from soft collections to legal
- Maintaining and building long-term customer bond
- Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation, and communication of work-related information to team leader
- Coach, facilitate, solve problem and participate in the work of team
- Report team leader periodically on team and individual work achievements, problem and progress in mastering task
