Senior Talent Acquisition at Mnrsolutions
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Branch Head - Sales & Operations - Education (8-14 yrs)
Branch Head Sales & Operations
MNR Solutions Hiring for Branch Head Sales & Operations
Job Location : Bengaluru
Qualification : B.Tech / MBA /M.ED
Job Role :
As a Branch Head, you are expected to :
- Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows and other above the line (ATL) and below the line (BTL) activities.
- Monitor and guide the sales team to offer best in class counselling, enrolling, onboarding and offering overall delightful journey to the students.
- Ensure speedy resolution of queries & grievances to maximize customer satisfaction levels and thereby improving retention of Students and controlling left-outs.
- Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students
- Educating the team about product portfolio and adherence to process compliance.
- Responsible for hiring, rostering, motivating and retaining the team.
To be successful in the Branch Head role you are required to have :
- An excellent organizational skills and ability to multitask with strong business acumen.
- An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines.
- A strong communication and interpersonal skills.
- An ability of stakeholder management.
Must have Attitude :
- Customer Orientation
- Sense of Ownership and Accountability.
- Result orientation
- Emotional intelligence to work and lead the team.
- Consultative sales profile with exposure to team management.
- Previous experience of Business to Customer (B2C) sales across industries.
Key Interactions :
- Students, Parents & Schools representatives.
- Vendors including marketing agencies and finance partners.
- Branch's Academic & Non-Academic teams.
- Regional Student Support Centre.
- Regional Sales & Operations Team.
- Regional and National leadership
- Head office.