BPMLinks - Chat & Email Support Role (3-8 yrs)
Graduate with 3+ years of experience of working in an MNC specifically in Email/Chat process.
- Ability to understand, read and speak English proficiently.-
- Strong written and verbal skills with knowledge of general writing standards pertaining to email and chat communication concepts, practices and procedures.-
- Should be confident, good understanding and comprehension ability-
- Analytical approach and problem-solving mind set.
- Customer oriented approach - passion to serve
- Typing speed of >= 35 WPM with >=90% accuracy
- Multi-tasking capability: To toggle between screens and tools to provide resolution
- Ability to work in night shifts-
Quick navigation ability, Web savvy & basic troubleshooting knowledge-
Knowledge of MS word and MS Excel
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
