Senior Executive - HR at B P Impex
Views:93 Applications:31 Rec. Actions:Recruiter Actions:3
BP Impex - Senior Customer Relationship Manager (5-10 yrs)
Role Description
This is a full-time on-site role for a Client Relationship Manager at our Delhi, India location. The Client Relationship Manager will be responsible for
1. Managing ongoing inquiries and orders from existing clients
2. Communicating with clients over phone, e-mail, and WhatsApp
3. Building and maintaining strong relationships with clients
4. Growing revenues and profits from existing clients
5. Collaborating with internal teams to quickly resolve customer queries and problems
6. Submitting timely and accurate reports
Qualifications
- Excellent verbal and written communication skills
- Minimum 5 years of experience in sales/ client relationship management/ client account management
- Strong negotiation and problem-solving skills
- Ability to multitask and manage multiple clients simultaneously
- Knowledge of the automotive spare parts industry is a plus
- Knowledge of export business is a plus
- Bachelor's degree in Business Administration, Sales, Marketing, or a related field
