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23/11 Bombay Hemp Company
People Operations Manager at Bombay Hemp Company

Views:34 Applications:13 Rec. Actions:Recruiter Actions:5

Bombay Hemp Company - Intern - Customer Service & Marketing (0-1 yrs)

Mumbai/Navi Mumbai Job Code: 244836

- We are seeking to hire a Customer Service & Marketing Intern to join our team. If you are hard-working and dedicated, Hemp Fabric Lab (HFL) is an ideal place to get ahead.

Responsibilities :

- Assist with answering questions, suggestions, provide information, remarks from customers on calls, emails, and WhatsApp.

- Update critical information and collect relevant databases gathering information and aiding brand collaboration

- Reach out to warm leads and creating awareness on Hemp Fabrics and Sustainability.

- Monitor all the social media platforms for trending news, ideas, memes, and feedback; then capitalize on those trends through our social media accounts

- Contribute to the creation of mock-ups, promotional email campaigns, social media content, and other marketing collateral.

- Assist in the creation of written, video, and image content for marketing channels.

- Assist in the management of website SEO.

- Develop digital marketing strategies to boost online sales.

- Help in marketing promotional activities such as branding, advertising etc.

- Attend events and provide all administrative support necessary including managing marketing materials, scheduling meetings and inventory management.

Requirements :

- Enrolled or completed a bachelors/master's degree in marketing, mass communication, business, public relations, journalism or a relevant field

- Excellent knowledge of MS Office and design software

- Successful completion of introductory courses in marketing, business, or equivalent

- Excellent Customer Service skills

- Ability to maintain a positive, empathetic, and professional attitude toward customers at all times.

- Basic photography, image and video editing, and graphic design skills

- Basic knowledge of Google Analytics and Google AdWords.

- Basic understanding of Content marketing software.

- Ability to multitask, prioritize and manage time effectively.

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