Role Description: -

Client Servicing Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills

Job Requirements and Responsibilities :

- Work with management team to bring creative solutions to prospective clients and to build the business of current clients.

- Contribute to client's business growth by identifying new opportunities.

- Key Account Management

- Co-ordinating with various teams eg, Creative, Product Development, Delivery & Fulfilment, Operations etc

- Responsible for future business generation from existing clients.

- Foster a productive and empowering working environment.

- Deliver company business and revenue goals.

- Will work on multiple projects at once and ensure strong integration across the organization.

- Lead new business efforts and determine the optimal staffing assignments for new initiatives.

- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.

- Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.

Minimum Qualifications :

- Min 3 years of experience in client servicing and account management.

- Prior experience in growing accounts and mining new opportunities within existing accounts.

- Graduate/Post Graduate/ MBA in marketing is preferred

- Account Management

- Exceptional Customer Service and Relationship building experience.

- Experience in traditional advertising, direct marketing, or similar media environment is a plus.

- Agency background is highly preferred.

- Good communication skills

- Good interpersonal skills

- Active problem solving skills

- Customer Focus

- Ability to handle pressure


ABOUT BIGCITY :

Big City Promotions- is India's premier Marketing Agency. We run tactical sales promotions and consumer loyalty program's for some of the largest brands in India covering a nationwide footprint. We use experiential - free to consumer- incentives in travel, leisure and lifestyle which are offered on nationwide sales promotions and loyalty initiatives run by various brands across all major sectors.

Company Website address: http://www.bigcity.in/

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