BigCity Promotions - Manager - Client Servicing (2-4 yrs)
Role Description: -
Client Servicing Manager is the primary point of contact for the company's clients and need to have good communications skills, interpersonal skills, accounting skills, and problem-solving skills
Job Requirements and Responsibilities :
- Work with management team to bring creative solutions to prospective clients and to build the business of current clients.
- Contribute to client's business growth by identifying new opportunities.
- Key Account Management
- Co-ordinating with various teams eg, Creative, Product Development, Delivery & Fulfilment, Operations etc
- Responsible for future business generation from existing clients.
- Foster a productive and empowering working environment.
- Deliver company business and revenue goals.
- Will work on multiple projects at once and ensure strong integration across the organization.
- Lead new business efforts and determine the optimal staffing assignments for new initiatives.
- Partner with peers in planning and creative agencies, and internal disciplines to work on existing or new business opportunities.
- Perform senior-level client negotiation and management skills, with clear and excellent speaking, writing and presentation skills.
Minimum Qualifications :
- Min 3 years of experience in client servicing and account management.
- Prior experience in growing accounts and mining new opportunities within existing accounts.
- Graduate/Post Graduate/ MBA in marketing is preferred
- Account Management
- Exceptional Customer Service and Relationship building experience.
- Experience in traditional advertising, direct marketing, or similar media environment is a plus.
- Agency background is highly preferred.
- Good communication skills
- Good interpersonal skills
- Active problem solving skills
- Customer Focus
- Ability to handle pressure
ABOUT BIGCITY :
Big City Promotions- is India's premier Marketing Agency. We run tactical sales promotions and consumer loyalty program's for some of the largest brands in India covering a nationwide footprint. We use experiential - free to consumer- incentives in travel, leisure and lifestyle which are offered on nationwide sales promotions and loyalty initiatives run by various brands across all major sectors.
Company Website address: http://www.bigcity.in/
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