22/04 Anil Kaura
Manager HR at Big Worth

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Big Worth - Executive - Telesales (2-4 yrs)

Bangalore/Chennai Job Code: 71689

Primary duties and responsibilities :

- Successfully convert leads/prospects into customers for the business

- Acquire new customers for the business through making outbound calls; pitch and sell the different types of subscriptions/packages to the customers

- Renew subscriptions for existing customers and up-sell higher subscriptions to existing customers during the renewal process

- To provide end to end support to customers through the process of on-boarding, renewals, and grievance resolution; act as a relationship manager for the customer and address and resolve customer distress and issues

- Regularly follow up with prospects and leads through tele-calling for lead conversion

- Submit a daily report to reporting-in charge on outbound and inbound calls made and received (cold calling, follow-ups)

- Perform other duties as and when assigned

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