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13/10 Ravi Mishra
Digital Marketing Executive at Bestone Industries Pvt Ltd

Views:2 Applications:4 Rec. Actions:Recruiter Actions:0

Bestone Industries - Executive - TeleCalling (1-2 yrs)

Delhi Job Code: 180955

- Manage large amounts of incoming phone calls

- Generate sales leads

- Identify and assess customers needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution

- Keep records of customer interactions

- Follow communication procedures, guidelines and policies

- Take the extra mile to engage customers

- Preferred Language - Tamil, Telugu, Marathi, Bengali, Malayalam, Gujarati, Odiyan

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