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23/11 Vishal Sunil
Talent Specialist at BestDoc Technology Pvt.Ltd

Views:175 Applications:53 Rec. Actions:Recruiter Actions:15

BestDoc - Manager - Customer Success (4-7 yrs)

Bangalore/Mumbai Job Code: 186434

Job Responsibilities of Customer Success Manager

- Build and develop a team to streamline operations at client installations for customer experience and customer support.

- Coordinate business operations at client installations.

- Develop business strategies and goals.

- Work directly with the client.

- Continuously maintain client interactions and develop rapport.

- Develop and oversee operating budget Sets and meet goals based on the company's plans.

- Follow and enforce company policies and procedures consistently.

- Oversee all aspects of company employees at client locations.

- Make presentations to clients and management.

- Identify and develop new business opportunities.

- Report and analyse business operations at client locations for the management.

- Represent the company in relevant professional organizations and events.

- Additional duties as assigned or deemed necessary for effective business operations.

- Master's degree or higher.

Qualification :

- Master's degree or higher.

- Leadership ability.

- Team building skills.

- Work independently without direct supervision.

- Understanding of how to develop and implement business strategies.

- Travelling required.

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