Manager HR at Chillpill Ventures Private Limited
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Belora Cosmetics - Manager - Customer Retention (2-6 yrs)
- Communicating with customers and sales representatives.
- Analysing customer behavior.
- Gathering information about customer complaints.
- Developing aggressive retention strategies based on customer feedback.
- Negotiating with customers to renew contracts and retain business.
- Meeting with the sales team to propose customer retention solutions.
- Writing and presenting customer behavior reports.
- Building positive relationships with customers and business associates.
- Responsible for replying to all the emails, messages, and queries for the better experience of the customers.
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