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04/08 Shreya C
Recruiter at Belivit Solution

Views:14 Applications:7 Rec. Actions:Recruiter Actions:1

Belivit Solution - Executive - Customer Care (1-2 yrs)

Bangalore Job Code: 226931

Customer Care Executive 

- Handling inbound or outbound calls and / or emails

- Knowledge of TAT, compliance, ticketing systems, CSAT.

- Working on short SLA and clearing backlogs.

- Should be familiar with Customer Empathy, customer service.

- Ensure no errors occurred while assisting customers

- Reaching productivity that meets job standards, while working with speed and accuracy.

- Answer queries about products or the company.

- Responding in a timely and effective manner to all internal communication

- Adheres to and supports company policies and practices

- Hindi and English Language Compulsory (Fluent)

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