Recruiter at Belivit Solution
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Belivit Solution - Executive - Customer Care (1-2 yrs)
Customer Care Executive
- Handling inbound or outbound calls and / or emails
- Knowledge of TAT, compliance, ticketing systems, CSAT.
- Working on short SLA and clearing backlogs.
- Should be familiar with Customer Empathy, customer service.
- Ensure no errors occurred while assisting customers
- Reaching productivity that meets job standards, while working with speed and accuracy.
- Answer queries about products or the company.
- Responding in a timely and effective manner to all internal communication
- Adheres to and supports company policies and practices
- Hindi and English Language Compulsory (Fluent)