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28/01 Ashwini
HR at Barracuda Networks India Pvt Ltd

Views:100 Applications:37 Rec. Actions:Recruiter Actions:8

Barracuda - Analyst - Customer Service/Technical Support (0-2 yrs)

Bangalore Job Code: 144691

Key Responsibilities:

- Work with a core team of Analysts that specialize in stopping malicious traffic and content from reaching our customers

- Classify spam, viruses, and domains on the Barracuda Real-Time System

- Investigate IPs found on Barracuda's reputation list

- Work with JIRA and Salesforce queues

- Assist engineers with creating and implementing new strategies in stopping spam and viruses

- Assist technical support with customer cases

Description :

Position Requirements :

- Prior experience in a customer service or technical support is desired

- Interest in technology and security

- Ability to differentiate types of spam, viruses and domains

- Ability to work and contribute to a team

- Must be methodical and cautious

- Must act mature and professional when dealing with particular content

- Motivated and eager to learn and contribute to new technologies

- Has the ability to adapt to a fast changing environment

Qualifications :

- 0-2 years experience in a customer service or technical support is desired

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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