The endeavor of AXIS Digital Center is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Digital Center, the incumbent would have to support the respective LOB for sales targets through effective Lead management through analytics and multi channel strategy, co-ordination for sales closures, monitor process improvements to enhance productivity and ensure reduction in cost of acquisition.

The incumbent should be able to do the following : 

1. Business Analytics - Ensure effective use of business intelligence to ensure that there are adequate leads that would help in achieving the sales targets

2. Multi-channel Strategy - Ability to spot opportunities for improving quality and quantum of leads. Effectively strategize and manages campaigns for meeting the assigned targets

3. Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services

4. Controls - Strictly ensure that internal control policies are adhered to. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

5. Team Handling - Effectively drives the team to achieve the desired targets and ensures best in class service delivery.

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