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20/07 Human Resource
HR Generalist at Avaal Technologies India Pvt. Ltd.

Views:104 Applications:15 Rec. Actions:Recruiter Actions:0

Avaal Technology Solutions - Specialist - Customer Support (2-5 yrs)

Gurgaon/Gurugram Job Code: 83712

Customer Support Specialist 


Roles & Responsibilities :


- Answers incoming telephone lines and takes and relays messages as required. Receives visitors and directs them as appropriate.


- Performs routine typing and computer-related tasks and filing assignments for the Administrator and all department managers.


- Sorts and directs incoming mail and processes outgoing mail to the post office.


- Consult with Technical Support on product behavior and provide assistance on complicated customer issue resolution


Good communication skills :

- Carries out various clerical duties and prepares reports as required.

- Attracts potential customers by answering product and service questions.

- Opens customer accounts by recording account information

- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

- Good Communication Skills Must.

Cab Facility : No Cab Facilities.

Job Type : Full-time

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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