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16/03 Arvind Kumar Jain
HR Manager at Adventure Auto Car India Limited

Views:116 Applications:35 Rec. Actions:Recruiter Actions:7

Audi Kolkata - Senior Manager - Customer Relationship (10-15 yrs)

Kolkata Job Code: 115081

- Customer Relations Management Planning

- CRM Oversight and Complaints Management

- Customer Relations Performance Tracking. Only Female Candidate will be considered.

- Define customer relationship programs and key initiatives for Sales and Service divisions in association with the dealership senior management to achieve customer satisfaction index at the dealership

- Maintain database of customers as A/B/C in order of their importance from a potential revenue generation perspective

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