HR Manager at Adventure Auto Car India Limited
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Audi Kolkata - Senior Manager - Customer Relationship (10-15 yrs)
- Customer Relations Management Planning
- CRM Oversight and Complaints Management
- Customer Relations Performance Tracking. Only Female Candidate will be considered.
- Define customer relationship programs and key initiatives for Sales and Service divisions in association with the dealership senior management to achieve customer satisfaction index at the dealership
- Maintain database of customers as A/B/C in order of their importance from a potential revenue generation perspective