HR Associate at Athancare
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Athancare - Customer Service Role (0-1 yrs)
Roles and Responsibility
1. Looking after entire field operations
2. Coordinate with the sales and technical team to resolve the issues.
3. Take full ownership of keeping the designated clients to keep them hooked to the solution provided by the company.
4. Addressing customer inquiries, concerns and suggestions.
5. Detect repetitive issues and finding a relevant solution for that.
6. Work along with the tech team to fine issues w.r.t to the product and make it stable.
7. Analyze and summarise the day's work and reporting it to the team manager.
8. Manage the maintenance of equipment/devices and services.
- Field Operations Management
- People Management
- Customer Relationship Management
- Excellent Communication Skills
UG: Other Graduate, B.Com - Commerce, B.Tech/B.E. - Any Specialization
- Must Own Two-wheeler With Driving License
- Candidate Who Can Join Immediately.
- Fixed Travel Reimbursement.
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