Talent Acquisition Team at Qcentrio Pvt Ltd
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Associate/Senior Associate - Customer Support - BPO (0-1 yrs)
- We have the 300+vacancies with our MNC Client for below position.
- Please send us your CV if you are looking for new opportunities or forward it to any of your friends or colleagues who might be interested.
Role : Associate-CS Internet/Sr. Associate - CS Internet/International BPO
Location : Airoli,Navi Mumbai.
Experience : 0-1 yrs.
Shift : Night shift.
Education : Any graduate/Intermediate also preferable.
Job type : Permanent
Required Skills :
- Responsible for answering customer support calls for general queries related to products.
- To provide a quality customer service & support via telephone to ensure that customer's issues & complaints are resolved.
- To provide quality service to all clients.
- To provide quality customer assistance via telephone to bring resolution to escalated customer product and service issues.
- Should be trained and updated in industry specific technology and in client's processes, applications, utilities and products.
- Maintain high level of expertise, soft-skills and telephone etiquette's.
- Escalate appropriate issues to team leads.
If anyone interested for above role , Feel free to reach me on below contact number.
Pavan Kalyan
9154146904
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