Recruiter at Cxadda Technologies
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Associate - Sales - Retail (0-2 yrs)
Strategic Priorities:
- Customer Service/Satisfaction
- Process Execution as per SOP's
- Achieving Individual Revenue Targets for Department/Category of the Store.
- Drive Profitability through product knowledge and cross-selling/up-selling skills achievement and in co-ordination with Store Manager.
- Engaging with customers, highlighting promotions, responding to customer inquiries, visual merchandising, managing inventory, carrying out transactions, and guiding customers throughout the buying process.
Responsibilities :
- Sales Driven mindset with best learning ability and skill development and disciplined.
- Ensuring consistent delivery of high-quality customer service as per the company standards in all areas of operations.
- Ensuring Customer Satisfaction and executing action plans to improve the customer satisfaction.
- Addressing and resolving all points of concerns of customers in a timely manner to avoid any delays/issues during store operations.
- Monitoring stock and coordinating with store managers to ensure availability of stocks at all times.
- Good Understanding of sales principal and customer service practices, solid communication and interpersonal skills
- Ability to work as part of a team and take initiative independent of direct supervision
- Engaging with customers and suggesting required Products and Services by building knowledge of Products and Services to build loyalty driven sales, enhancing knowledge of customers to build product Experience.
- Positive attitude, pleasant personality and good self confidence
