Introduction: We are hiring a Sales Associate for our client company which is a leader in the Ed-tech industry.

Responsibilities :

- Ensure high levels of customer satisfaction through excellent sales service

- Assess customers needs and provide assistance and information on product features

- Welcome customers to the store and answer their queries

- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis

- Go the extra mile- to drive sales

- Maintain in-stock and presentable condition assigned areas

- Actively seek out customers in store

- Remain knowledgeable on products offered and discuss available options

- Process POS (point of sale) purchases

- Cross sell products

- Handle returns of merchandise

- Team up with co-workers to ensure proper customer service

- Build productive trust relationships with customers

- Comply with inventory control procedures

- Suggest ways to improve sales

Qualifications :

- Proven 1-2 years of work experience as a Retail Sales Associate, Sales Representative, Enterprise Sales Associate, or similar role

- Basic understanding of sales principles and customer service practices

- Proficiency in English

- Working knowledge of customer and market dynamics and requirements

- Track record of over-achieving sales quota

- Hands-on experience with POS transactions

- Familiarity with inventory procedures

- Solid communication and interpersonal skills

- A friendly and energetic personality with customer service focus

- Ability to perform under pressure and address complaints in a timely manner

- Availability to work flexible shifts

- Degree in Marketing or related field

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