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08/02 HR
Talent Acquisition Team at Careerz Inn

Views:71 Applications:12 Rec. Actions:Recruiter Actions:0

Associate - Sales & Customer Support - Retail (1-5 yrs)

Mumbai Job Code: 109855


- Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.

- Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.

- Must treat all the customers with respect and courtesy.

- Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.

- Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.

- Should provide with quotes of various quotes which is appropriate.

- Should also update the product details with any of the resources working in a continuous manner.

- Keep yourself updated with the product inventory and its functionality.

- Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.

- Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.

- Ensure that each product is stacked as per their location in the warehouse and organize it effectively.

- Should ensure that they follow each safety rules assigned.

- Should be active enough to inform the manager of any potential harmful condition.

- Perform inspections of the delivery vehicle whenever required.

Skills : 

- Should be able to read and write simple directions or instructions in English.

- Should also be able to speak and understand English so that the customers won't find it hard to communicate.

- Should meet the physical requirements of the job like lifting heavy weights, bend, crawl etc as this job demands more activity.


A candidate applying for this job should hold a minimum of high school qualification. Some stores prefer for candidates who are fluent in English so that they communicate effectively with the customers and enhancing customer satisfaction.

- If Interested pl share CV  or call at 6260543260 ( Kavita )

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