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30/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:112 Applications:60 Rec. Actions:Recruiter Actions:30

Associate - Retention Marketing - FinTech Firm (0-30 yrs)

Bangalore Job Code: 122325

The Offer

- Join a well established FinTech firm

- Excellent scope for learning and progressing your career

The Employer

Our client is democratizing payments for small & medium businesses in india. They are pioneers in on-demand payments in the country, and are relentlessly working on delivering seamless online business experience.

The Job

You will be responsible for :

- Creating and executing customer re-activation & retention campaigns campaigns that improve engagement and reduce churn.

- Using data analytics to generate insights in order to optimize campaigns and generate customer segments based insights for use within business development and other CRM initiatives.
- Generate monthly strategies for the growth of revenue from existing portfolio of clients.

- Ensuring the correctness of customer data and manage any data cleansing activities.

- Continually testing and refining campaigns to gain insight and maximise usage and uptake.

- Providing support on any requests or issues pertaining to CRM.

The Profile : 

- You have a Degree from top tier college or university.

- Some prior experience within client retention space and knowledge of relevant CRM tools will be an advantage.

- You are comfortable with cross-functional interactions and possess good communication & interpersonal skills.

- You are a strategic thinker, with an innate ability to understand business goals and can define ways to achieve them.

- You have good experience dealing with analytics tools and are comfortable with calculating churn metrics, campaign effectiveness etc.

- You keep yourself updated with all technology advancements, especially in FinTech sector, which will help us as a business going forward.

- You are a driven individual who pays strong attention to detail and delivers work that is of a high standard.

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