Associate Relationship Manager - Business Development & Customer Service (1-3 yrs)
Position : Business Development Manager
Function: Sales And Business Development Manager
Pay Roll : on Roll-Full Time
Experience: mini 2 years Sales And Marketing
Responsibilities :
- Work quickly to address and resolve customer issues
- Notify the sales team of new sales and cross-selling opportunities
- Become familiar with the competition to stay ahead of them
- Encourage high-sales and good customer service practices
- Create strategies and work with clients to boost their brand
- Forward upselling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Educate and inform clients about the company's products, services and special offers
- Attend to client complaints and resolve issues promptly
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction
- Work with internal departments to ensure company meets clients' expectations
Requirements :
- Knowledge of customer relationship management (CRM) practices
- Experience in sales or customer service is preferred
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
Share your resume or CV's or Contact no :9512518719
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