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20/12 Debalina
HR Recruiter at Technowise-India

Views:10 Applications:3 Rec. Actions:Recruiter Actions:1

Associate - International Voice Support (0-2 yrs)

Ahmedabad/Gujarat Job Code: 304937

International Voice Process

Role Overview :

- We are looking for the candidate with excellent communication skills and good computer literacy

Job Responsibilities :

- Outbound calls to insurances for claim status and eligibility verification

- Calling the insurance carriers based on the appointment received by the clients

- Calling insurance companies to get the status of the unpaid claims

- Willing to work in any process pertaining to voice based on the requirement

- Maintain the individual daily logs

- Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

- Work cohesively in a team setting, Assist team members to achieve shared goals

- Communication/Issue escalation to seniors if there is any in a timely manner

Skills Required :

- Candidate should be with strong logical capabilities, analytical and problem-solving skills

- Good knowledge of MS Office and familiarity with relevant computer applications

- Excellent communication skills

- Convincing skills

- Attention to Detail

- Deadline-Oriented

- Confidentiality

- Time Management

- Data Entry Management

- Accuracy

- Initiative and Teamwork

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