Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Inside Sales - EduTech (1-3 yrs)
- Our client is a next-generation online learning organisation focused on the higher education ecosystem. Our client aims to solve for improving access, increasing affordability, providing good quality content & pedagogy and enhanced outcomes for the student/learner community in the higher education space by leveraging technology.
The Job :
Your responsibilities will include :
Lead Generation and Prospecting :
- Identify and qualify potential leads through research, cold calling, and other prospecting methods.
- Collaborate with marketing teams to follow up on inbound leads and inquiries.
Product Knowledge :
- Develop a comprehensive understanding of the EdTech products and services offered by the company.
- Effectively communicate the features, benefits, and unique selling points of the products to potential customers.
Customer Engagement :
- Build and maintain strong relationships with existing and potential customers.
- Conduct product demonstrations and presentations to showcase the value proposition of the EdTech solutions.
Sales Pitch and Consultative Selling :
- Tailor sales pitches to address the specific needs and challenges of educational institutions and individual educators.
- Employ consultative selling techniques to understand customer requirements and recommend appropriate solutions.
Sales Quotas and Targets :
- Meet or exceed assigned sales quotas and targets.
- Provide accurate sales forecasts and reports to the sales management team.
CRM Management :
- Maintain accurate and up-to-date records of customer interactions in the Customer Relationship Management (CRM) system.
- Utilize CRM data to analyze sales trends, track progress, and identify areas for improvement.
Market Research :
- Stay informed about industry trends, competitor offerings, and market developments.
- Use market insights to refine sales strategies and positioning.
Collaboration :
- Work closely with cross-functional teams, including marketing, customer support, and product development, to ensure a seamless customer experience.
Professional Development :
- Stay abreast of advancements in EdTech and continuously enhance your knowledge and skills through training and self-directed learning.
Ideal Candidate :
- Bachelor's degree in Business, Marketing, Education, or a related field.
- Proven inside sales experience, only from EdTech industry.
- Excellent communication, presentation, and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Familiarity with CRM software and sales tools.
- Ability to work independently and as part of a team.
- Enthusiasm for education and a genuine interest in the impact of technology on learning.