HR Recruitment Consultant at Risah Careers
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Associate - Inside Sales - BPO (1-6 yrs)
Looking for a customer service/inside sales candidate who has excellent communication skills who wanted to work in sales and moreover who handled inbound outbound calls.
Budget Upto 3.6 LPA
Experience 1-3 Years
Location Pune
6 Days Working
Responsibilities:
1. Sharing product knowledge in the best possible way.
2. Handle inbound and outbound calls of customers and clients.
3. Identify the needs of customers, resolve issues, and provide solutions.
4. Upsell other products wherever possible.
5. Maintain good customer relations.
6. Meet personal targets and work towards meeting team targets
7. Give follow-up calls and ask for product performance and Quality to develop a long-term relationship.
8. Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer wherever required to prevent the need for future contacts, and document interactions through contact tracking.
9. Possessing excellent product knowledge to enhance customer support.
10.Maintain a balance between company policy and customer benefit in decision making.
Requirements and skills:
- Excellent Communication Skills
- BPO experience preferred with a minimum 6 months to 1 year
Interested candidates can contact at 9779630677.
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