HR Recruiter at Placement Service
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Associate - Customer Support - Voice Process - BPO (0-1 yrs)
Hiring for Customer Support Associate for BPO sector ( Domestic and International Voice process )
Location : Bangalore
Qualification : PUC / Graduation
Experience : 0 to 1 year
Languages - English + tamil/ Telugu/ Hindi/ Marathi/ Gujarthi
Skills : Excellent communication in english
Salary : 16 to 20k CTC
Shift : Day rotational/ US shift/ UK shift
Roles and Responsibilities :
1. Processing and logging incoming call into CRM system.
2. Identifying customer needs.
3. Forwarding and escalating inquires to relevant individuals and departments.
4. Contacting customers to give them accurate feedback on the progress of their inquires.