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16/03 Shilpa
HR Recruiter at Placement Service

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Associate - Customer Support - Voice Process - BPO (0-1 yrs)

Bangalore Job Code: 115122

Hiring for Customer Support Associate for BPO sector ( Domestic and International Voice process )

Location : Bangalore

Qualification : PUC / Graduation

Experience : 0 to 1 year

Languages - English + tamil/ Telugu/ Hindi/ Marathi/ Gujarthi

Skills : Excellent communication in english

Salary : 16 to 20k CTC

Shift : Day rotational/ US shift/ UK shift

Roles and Responsibilities : 

1. Processing and logging incoming call into CRM system.

2. Identifying customer needs.

3. Forwarding and escalating inquires to relevant individuals and departments.

4. Contacting customers to give them accurate feedback on the progress of their inquires.

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