Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Support - Professional Services (1-3 yrs)
- Excellent opportunity to kickstart your career
- Flexible and balanced work-life
- Headquartered in Bengaluru, our client is an HR firm offering world class services and workforce solutions to diversified business sectors across the globe.
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are adaptable and thrive in changing environments
- You are a strong networker & relationship builder
- You pay strong attention to detail and deliver work that is of a high standard
- You are willing to undertake 0-30% travel.