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14/09 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:21 Applications:12 Rec. Actions:Recruiter Actions:5

Associate - Customer Support - Professional Services (1-3 yrs)

Bangalore Job Code: 176547

- Excellent opportunity to kickstart your career

- Flexible and balanced work-life

- Headquartered in Bengaluru, our client is an HR firm offering world class services and workforce solutions to diversified business sectors across the globe.

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

The Profile

- You have at least 1 year experience within a Customer Service role, ideally within the Professional Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are adaptable and thrive in changing environments

- You are a strong networker & relationship builder

- You pay strong attention to detail and deliver work that is of a high standard

- You are willing to undertake 0-30% travel.

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