HR Manager at Verified Recruiter
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Associate - Customer Support - Medical Transportation Startup (0-5 yrs)
Job Description
We are looking for a reliable Customer Support Associate who will be responsible for handling calls for transportation requests. She/He will have to manage the entire cycle from request to fulfilment and completion of the ride.
Responsibilities:
- Handle calls from customers for transportation requests.
- Confirm request, identify and coordinate with service providers.
- Follow up until completion of ride. Ensure customer is always informed.
- Diligently follow up for callback requests and scheduled rides.
- Adhere to and complete all steps and processes defined for call handling.
Requirements:
- Must be fluent in English, Hindi and Telugu.
- Calm demeanor, confident and clear communication
- Ability to multi-task while on call and make quick decisions.
- 2-3 years of experience in customer calls handling, preferably in transportation space.
- Flexibility for working in shifts.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
