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14/11 HR @ Caliber Consultant
Business Development Manager at Caliber Consulting

Views:74 Applications:32 Rec. Actions:Recruiter Actions:7

Associate - Customer Support - Fin Tech Firm (1-3 yrs)

Gurgaon/Gurugram Job Code: 300151

- Providing customer support over the phone or an Email.

- Reaching productivity that meets job standards, while working with speed and accuracy.

- Answer queries about products or the company.

- Meeting and exceeding targets as assigned periodically.

- Responding in a timely and effective manner to all internal communication

ISMS Responsibilities :

- Be aware and comply with the ISMS Policy, procedures and objectives

- Actively participate in ISMS exercises

- Request access to information access from their Team Leaders/ Executives

- Report known and suspected security incidents to the IT Helpdesk

- Protect secrecy of passwords

- Protect information assets used by them against compromise of assets confidentiality, integrity or availability

A candidate :

- Should be Confident & Dynamic

- Excellent interpersonal and listening skills

- Strong customer focus

- Quick understanding

- Good persuasion skill.

- Team Player

- Problem-solving Approach

- Quick learner, creative and achiever

- Passionate about work output

Desired Skills and Experience :

- SSC or higher education.

- Min 6 months- experience in Customer Service

- Ability to communicate effectively Hindi & English language.

- Basic computer skills.

What do we offer?

- Amazing work culture.

- Complete Day shift.

- 6 Day working

- 1 Roster off

- Good opportunity for career progression.

- GMC- Group medical coverage

- Gratuity is paid as per applicable law which is over and above total offered CTC

At, you will be immersed in an exceptional work environment. You will be surrounded by colleagues who are committed to helping each other grow. If you're looking to make an impact, Policy bazaar's the place for you.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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