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02/06 Priyanka Rane
HR Consultant at SSV HR Services

Views:110 Applications:47 Rec. Actions:Recruiter Actions:13

Associate - Customer Support - eCommerce (1-3 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 161221

WORK FROM HOME

Grab this opportunity ASAP

One 1 Requirement Vacant

Qualification: HSC / Graduate

Excellent Communication Skills

Minimum 1 Year - 3 Years in Customer Service - Mail / Voice / Chat

Job Profile :

- Answer incoming calls and respond to customer's emails

- Management and resolve customer complaints

- Sell products and place customer orders in the computer system

- Identify and escalate issues to supervisors

- Provide product and service information to customers

- Process orders, forms, and application

- Route calls to appropriate resources

- Document all call information according to standard operating procedures

- Recognize, document, and alert the management team of trends in customer calls

Salary: 3 Lac + Other Benefits + Huge incentives

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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