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03/06 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:16 Applications:8 Rec. Actions:Recruiter Actions:0

Associate - Customer Support - Consulting Firm (0-2 yrs)

Gurgaon/Gurugram/Delhi NCR Job Code: 328598

- Opportunity within a company with a solid track record of performance

- Attractive Salary & Benefits

- A role that offers a breadth of learning opportunities

Our client is a passionate human resource consulting organization. Outpace aims to be the number one human resource consulting organization enabling the job seekers to build their dreams.

The Job :

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate :

- You have at least 1 year experience within a Customer Service role, ideally within the Consulting and Other Services industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong team player who can manage multiple stakeholders

- You possess strong analytical skills and are comfortable dealing with numerical data

- You are highly goal driven and work well in fast paced environments

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