Business Support Manager at Snaphunt Pte. Ltd.
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Associate - Customer Support - Consulting Firm (0-2 yrs)
- Opportunity within a company with a solid track record of performance
- Attractive Salary & Benefits
- A role that offers a breadth of learning opportunities
Our client is a passionate human resource consulting organization. Outpace aims to be the number one human resource consulting organization enabling the job seekers to build their dreams.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Consulting and Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong team player who can manage multiple stakeholders
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
