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10/02 Deekshitha
HR Recuiter at Cemex Management

Views:45 Applications:4 Rec. Actions:Recruiter Actions:2

Associate - Customer Support - BPO (0-2 yrs)

Bangalore Job Code: 109971

Hiring for customer support associate

Location : Bangalore ( vijaynagar, shivajinagar, whitefield, old airport road, HAL 2nd stage, kudlugate, Hebbal, bellandur )

Salary : 16 K CTC to 24k CTC per month

Shift : Day shift, US shift, Night shift, Rotational Shift

Languages: English + any regional language (Kannada/ hindi/ tamil/ telugu/ malayalam/ marathi)

Qualification: Min PU to Grauation

Experience : 0 to 2 Years (Freshers also)

Skills : Excellent communication skills

Roles & Responsibilities :

- Identifying Customer needs.

- Handling the calls of the customer.

- Solving the queries of the customer.

- Approaching the customers related to product or services.

- Forwarding and escalating inquires to relevant individuals and departments.

- Attending training sessions to grow knowledge of products and develop customer service skills.

- Updating customer information as required.

- Providing outstanding customer services.

Deekshitha (HR recruiter)

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