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10/02 shilpa
HR recruiter at Placement Service

Views:15 Applications:5 Rec. Actions:Recruiter Actions:4

Associate - Customer Support - BPO (0-1 yrs)

Bangalore Job Code: 109973

Hiring for Customer Support Associate for BPO sectors (Domestic and International voice process)

Location - Bangalore (Hebbal/Vijayanagar/Shivajinagar/Whitefield/Kudlugate/Bellandur/Domlur/Kormangala

Shift - Day rotational/ US shift/ UK shift

Qualification - PUC/ graduation

Experience - 0 to 1 yr (fresher's are welcome)

Languages - English + Kannada/Hindi/Tamil/Telugu/Malayam/Marathi

Skills - Excellent communication skills.

Roles and Responsibilities :


1. Identifying customer needs.


2. Handling the Calls of the customers.


3. Solving the queries of the customers.


4. Approaching the customers related to product or services.


5. Forwarding and escalating inquiries to relevant individuals and departments.


6. Attending training sessions to grow knowledge of product and to develop customer service skills.


7. Updating customer information as required.


8. Providing outstanding customer service.


Interested candidates can send the CV 


Contact number - 9606453093 (shilpa HR)

Shilpa
HR recruiter

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