Associate - Customer Support (1-4 yrs)
The Opportunity : Customer Engagement
What your impact will be :
- Overseeing the customer service process
- Review orders on a daily basis
- Managing incoming calls and customer service inquiries via calls and emails
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Resolving customer complaints brought to your attention
- Manage customer accounts including assisting customers with information regarding their order history, returned shipments, order status, and all other standard requests received
What are we looking for?
- 1+ year of relevant experience in a customer service role
- Good command over written and verbal communication
- Ability to multi-task, prioritize, and manage time effectively
- Coordinate with teams to make sure that we provide accurate information to the customer
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
