Associate - Customer Support (1-2 yrs)
- Develop a deep knowledge of Client Product to remove technical barriers for their customers and help them navigate a variety of tools within the product.
- Work with internal and external Customers to quickly and effectively resolve issues and service requests through a variety of communication channels.
- Communicate thoughtful, empathetic, and complete resolutions tailored to each Customers unique needs.
- Show composure, resilience, and flexibility.
- Serve as a role model and trusted advisor on the team, showcasing ownership of even the most complex and sensitive issues.
- Reliably work a scheduled shift which could include weekends and holidays.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
