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03/06 Nabeela Khan
Recruiter at Hrwing

Views:13 Applications:6 Rec. Actions:Recruiter Actions:5

Associate - Customer Support (0-2 yrs)

Noida/Greater Noida Job Code: 328638

Responsibilities

- Respond promptly and professionally to incoming customer inquiries in person, by telephone.

- Maintain an updated knowledge of the organization's products, services, and customer service policies

- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

- Assist clients by demonstrating the use of goods and programs and answering any questions they may have

- Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Ideal candidate:

- Freshers or experience of previous INTERNATIONAL customer service and in sales.

- Ability to maintain a calm and polite manner in stressful situations

- Excellent communication skill is MUST.

- Candidate must be a GRADUATE.

- Outstation candidates are not preferred except from Delhi NCR, Noida, Greater Noida and Faridabad

Perks:

- Travelling allowance

- Medical insurance

- Employee benefits etc.

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