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28/03 Shreya Hiremath
Talent Acquisition Specialist at IBST (P) Ltd

Views:96 Applications:20 Rec. Actions:Recruiter Actions:3

Associate - Customer Support (0-1 yrs)

Bangalore Job Code: 319085

Roles and Responsibilities :

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Proficient in all Microsoft applications.

- Superior product knowledge.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.

Skills Required :

- Should be good in communication both in Verbal Communication

- Self-motivated

- Sound Knowledge of English and Hindi, south regional skills added advantage.

- Minimum 15 years of full-time education. (Any Stream)

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