consultant at Quess IT Staffing
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Associate - Customer Support (0-1 yrs)
- Update the company database by inputting information from each call and keeping every customer field current
- Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor the customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
