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05/08 Shahnaj
HR Recruiter at Clientdot

Views:13 Applications:8 Rec. Actions:Recruiter Actions:0

Associate - Customer Success - BPO (0-1 yrs)

Gurgaon/Gurugram Job Code: 227273

PRIMARY DUTIES AND RESPONSIBILITIES :

- Follow procedures methodically to accurately respond to customers on Call.

- Provide quotes and information to customers related to their product.

- Provide information including Delivery time and other queries related to product.

- Fulfill invoice requests on purchased products.

ELIGIBILITY :

- Should have minimum 6 months experience in BPO. Freshers also considered.

- Should be proficient in spoken and written English & Hindi

- All agents to be cross skilled to manage all channel interactions

- Male candidates should be comfortable working any 24- 7 shift.

- Female candidates should be comfortable working from office between 09:00 AM to 09:00 PM.

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