Process Associate at Wowser Technologies Pvt Ltd
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Associate - Customer Service - Voice Process (0-6 yrs)
Job Opening: Associate (International In/Out Bound Voice Process)
Position: Associate
Domain: International In/Out Bound Voice Process - Sales Function
Minimum Qualification: Class XII pass out
Experience: Fresher/Experienced/Semi-experienced
Age Limit: Maximum 40 years
Gender: Male & Female both can apply
Role Summary:
As a Process Associate, you will be the voice of our company, responsible for reaching out to potential customers, converting leads into sales, and ensuring a positive customer experience post-sale. Your role is critical in expanding our customer base and contributing to our revenue growth.
Responsibilities:
New Customer Acquisition : Identify and connect with potential customers through phone calls.
Sales Conversion : Persuade prospects to enroll in our services, meeting or exceeding sales targets.
Customer Service : Provide outstanding service to customers post-sales, ensuring satisfaction and retention.
Record Keeping : Maintain accurate records of customer interactions and sales metrics.
Adherence to Sales Metrics : Stay motivated and committed to achieving and surpassing sales goals.
Skills Required :
- Excellent Communication Skills in English : Essential for interacting with international clients.
Sales Acumen : Ability to persuade and convert leads into customers.
Customer Service Orientation : Focused on delivering a positive customer experience.
Record Keeping : Attention to detail in maintaining accurate customer records.
Motivation : Self-driven to meet and exceed sales targets.
Salary Range : Rs.12000.00 - Rs. 22000.00 per month (Fresher range between 12K to 15K Max)
Shift : UK & US
Week Off - Sunday
Full Time